Terms & Conditions

Products and Services

All products are hand made to a professional standard and are owned by Custom Clothes until received by the customer. Custom Clothes will provide a personal unique made-to-measure service to the customer's specifications. Custom Clothes can provide this unique, personal service either by appointment, via email, post or telephone. The reproduction Vintage Look and Dance Clothing that are produced by Custom Clothes use todays fabrics that fit with todays lifestyle of wearing and washing. All designs are created by Jennie, the owner and sole proprietor of Custom Clothes. All products are individually hand cut by jennie and either made on the premises or sent out to professional machinists for a hand made garment with a professional finish. None of the garments are factory made. All products are hand made in the uk

Payments and Pricing

Payments are accepted in full on ordering by debit card without a fee. A 4% charge is added to the advertised retail price as quoted on the web site for Pay Pal and credit card payments. All pricing on the website is accurate at the time of uploading item details.

Deliveries and Returns

We do our best to dispatch all orders within 4-5 weeks of ordering. All postal deliveries are sent out recorded delivery and should arrive within 1-3 days. If items go astray, they are traceable and are in the hands of the postal services. There is a delivery charge to be added to all orders ( unless they are collected). If orders are not signed for on delivery or collected by the recipient from their post office and are returned to Custom Clothes, additional postage will be charged for the second delivery. Items, with tags, can be returned for a fitting adjustment within 14 days of receipt. Returned postage is non refundable. If the customer wishes to return the item for any other reason, the outcome and circumstances will be discussed between the designer and customer to an agreeable and satisfactory result.

Copyright

All designs are original and owned by Custom Clothes and cannot be reproduced in any form by anyone, other than the designer and owner of Custom Clothes. www.customclothes.co.uk and Jenniecustomclothes@gmail.com are for the sole use of Custom Clothes and no products that are not produced by us cannot be sold under this name or label.